Woman in wheelchair aided in moving to vehicle near Birchwood Pike, Birchwood TN
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Medical EmergencyEmergency responders assisted a woman in a wheelchair near Birchwood Pike who needed help moving to a vehicle to go to the emergency room. Her husband was unable to lift her and had initially declined ambulance service due to insurance concerns. EMS was dispatched to provide aid.
Audio|Heard on: Hamilton County VFDs
Listen to dispatch call
03:35
Transcript:
00:00
Bye for a lift assist.
00:30
Highway 58, Station 1, near Birchwood Pike, between Eldridge Road and Sam Smith Road, Fireground 5.
00:43
26 communications.
00:46
Go ahead.
00:51
Fire round 5 is for the assist citizen, correct?
00:56
That's correct.
01:03
1604 dispatch.
01:05
1604, go ahead.
01:10
Is this assistant,
01:14
is the party we're supposed to be moving? Are they in a position of safety?
01:19
Are they on the ground or can you verify, please?
01:23
Parties in a wheelchair, needing to go to the car.
01:26
Husband cannot lift her.
01:28
They're trying to get to the emergency room.
01:35
6.04.
01:40
Go ahead.
01:45
I'm at station to you.
01:47
I'm okay with heading that way, but it's your call.
01:54
In 570 and 5771 on route.
02:02
I'm clear, so 58 will be going to assist the party, is that correct?
02:07
It is correct unless 04 advice is otherwise.
02:11
Received.
02:14
16.04.
02:16
So it's a party that's in a wheelchair, not injured.
02:20
I'm assuming inside the residence needing help from the residence to a vehicle.
02:26
Is that correct?
02:30
Correct, she possibly has a UTI,
02:33
is loopy,
02:34
but the insurance will not pay for an ambulance to come out for the husband's trying to get her there by himself.
02:45
Yes, sir, is 508 going to be going?
02:50
It does not meet our protocols.
02:54
Call that party back and advise them we will respond with an ambulance that's going to come with us.
03:03
It didn't ever mention on it.
03:09
I'm not clear.
03:11
I'll call her party back.
03:12
He was just adamant that he didn't want EMS because of being unsure about the bills and the insurance.
03:22
I understand that.
03:24
It's just it does not make protocol and it was dispatched.
03:33
Starting EMS on that call.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Birchwood Pike, Birchwood, TN 37308
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