Assistance requested for elderly passenger at Hynes, Boston MA
Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.
Other Non-Crime EventAs discussed during the dispatch call, a train operator at Hynes station reported an elderly passenger with a walker and a dog who could not use the stairs. The operator requested assistance, and control arranged for an official to help the passenger exit using the wheelchair lift.
Audio|Heard on: MBTA Green Line Dispatch
Listen to dispatch call
01:12
Transcript:
00:00
I'm at Hynes on the westbound.
00:01
I have an elderly passenger.
00:03
She has a walker and her dog.
00:05
I tried explaining it's not an accessible station.
00:08
She's not going to be able to make it up the stairs, but she's demanding that I help her off the train.
00:19
Eight five three, um.
00:22
I don't mind helping her off the train, but something's got she's not going to be able to get up the stairs.
00:32
I'm trying to explain it to her, but she's not listening.
00:37
The official, you copy? Five three just have just have her stand by there at Hynes, please.
00:48
Central to 909V.
00:53
Do we have it? I'll put it on 908.
01:02
This is Control to 853.
01:04
At this time, I at least have the wheelchair lift down so she can get out.
01:09
And we'll send an official over there so you could proceed out.
Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.
Location mentioned:
Boylston St, Boston, MA 02115
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
