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Fire alarm triggered at store by valve drainingChantilly VA

Heads up: This post was detected from real-time dispatch audio. Information may be incomplete, and the situation may evolve. Always verify using official agency releases.

audio iconFire & Arson
Metrotech Dr, Chantilly, VA 20151

A fire alarm at Lowe's near Metro Tech Drive in Chantilly was activated when an employee drained a dry system valve. The alarm could not be reset or silenced despite multiple attempts.

Audio|Heard on: Fairfax County Fire and Rescue
Listen to dispatch call
02:23
Transcript:
00:00
we're on the scene as Lowe.
00:02
The 15th area, near Metro Tech Drive.
00:07
The manager here directed one of his employees to drain drum drip valves in the Garden Center for a dry system and set the foot small.
00:17
We're unable to get a reset or silence the fire alarm after multiple attempts.
00:27
What's that again?
00:34
Near Metro Tech Drive, Chantilly.
00:39
Lowe's.
00:45
Near Metro Tech Drive, Santhi, Virginia.
00:48
Drive System?
00:50
Yes, sir.
00:54
What's the contact name?
00:59
I'm not sure how to step outside the building.
01:02
I don't have radio coverage inside.
01:04
We're on site right now.
01:10
In the CAD, it says keyholder name is (name withheld).
01:17
Apparently they're the ones that called it in after they triggered the alarm by draining the system.
01:22
There?
01:28
Is this engine 421?
01:33
Yes.
01:35
Yeah,
01:38
we got to cut off.
01:39
Can you give me the name and the contact number please one more time?
01:47
(name withheld), B-R-O-O-O-K-E,
01:51
(name withheld),
01:52
K-O-R-R-I-C-H-O.
01:57
Stand high for the phone number.
02:02
Phone number (number withheld).
02:07
(number withheld).
02:12
And that's the contact for Lowe's, correct?
02:17
As far as I know, I'm going to go back inside to double check, but once again I don't have radio coverage once I get inside.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Metrotech Dr, Chantilly, VA 20151

This shows a Google Street View of the area near the location, which might not be the exact address.

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Incident Timeline

  1. Follow-up and Communication
  2. Keyholder Identified and Contacted
  3. Investigation and Cause Identified
  4. Units Arrive On Scene
  5. Fire Alarm Dispatched

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