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Phone retrieved from track at Halsted stationChicago IL

Please note:
This is not an official report. The headline and summary are generated by automated AI systems from public-safety dispatch audio. Always verify with official sources.

audio iconOther Non-Crime Event
Halsted & 63rd Street (Green Line), Chicago, IL 60621

As discussed during the dispatch call, at Halsted and 63rd on the Green Line in Chicago, a customer dropped their phone onto the track. Transit staff received permission to enter the northbound track area to retrieve the item, and later confirmed that the area was cleared. The situation involved no injuries or service disruption.

Audio|Heard on: CTA Rail Ops - Chicago Transit Authority
Listen to dispatch call
03:7
Transcript:
00:00
Specialist at Halsted/63rd.
00:02
Customer dropped their phone on the track.
00:07
Information, specialist at Halsted/63rd.
00:10
Customer dropped their phone on the track.
00:15
CAUA Halsted on the green or the orange?
00:19
This is a phone.
00:21
Badge (number withheld).
00:24
CAUA Halsted on the green or the orange? This is a phone.
00:31
Badge (number withheld).
00:34
(name withheld), are you CA on the orange Halsted or Halsted green?
00:43
CA, stand by.
00:44
Are you CA on the orange Halsted or Halsted green?
00:51
Halsted 63rd, uh, green line.
00:54
Information specialist.
00:57
Phone on a southbound track, southbound track or the northbound track?
01:03
Uh, on the northbound side.
01:07
Halsted 60 dirt green line.
01:10
Information specialist.
01:12
Is this phone on the southbound track or the northbound track?
01:19
This is uh on the northbound side.
01:24
Six eight A, what time is (number withheld) due to the.
01:32
Grab charter (number withheld) and eighty-eight.
01:33
What time is (number withheld) due to depart?
01:40
All right, she's taking a message.
01:46
Message.
01:50
(number withheld) departure time from Ashland.
01:55
What is (number withheld) departure time from Ashland?
02:01
(number withheld).
02:05
Uh, (number withheld).
02:09
Information specialist at Halsted/63rd Green Line.
02:11
You have permission to get on the northbound right of way only to retrieve that item.
02:16
Please let me know when you are clear.
02:17
Two four.
02:20
Information specialist at Halsted/63rd Green Line, you have permission to get on northbound right of way only to retrieve that item.
02:26
Please let me know when you clear.
02:39
(number withheld).
02:47
Information specialist, Halsted/63rd,
02:50
clearing the right of way.
02:51
Northbound track badge (number withheld).
02:56
Yeah.
02:58
Information specialist, Halsted/63rd,
03:02
Clear the right of way to northbound track badge (number withheld).

Disclaimer:
This transcript is automatically generated by AI from live dispatch audio. Dispatch communications may include background noise, overlapping speakers, or rapidly evolving situations, and automated transcription may not capture all details or context.

Location mentioned:
Halsted & 63rd Street (Green Line), Chicago, IL 60621

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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