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Water main break floods neighborhood near willow ridge terrace, Laurel VA

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This is auto-generated from real-time dispatch calls. Information may be inaccurate. Listen to the original audio and verify critical information using official agency releases.

Other Non-Crime Event

Reported: 12/14/2025 05:04 PM

Willow Ridge Terrace & Willow Ridge Pl, Laurel, VA 23060

According to the dispatch call, a water main break near Willow Ridge Terrace and Willow Ridge Place is causing flooding in the neighborhood. Public utilities and public works have been contacted to respond. The flooding is affecting yards and possibly multiple houses.

Audio|Heard on: Henrico County Division of Fire

Listen to dispatch call

01:42

Transcript:

00:00

The incident to Willow Ridge Place and Willow Ridge Terrace, that intersection,

00:06

we do have a water main break coming up from the ground.

00:11

Can you contact public utilities for me?

00:20

To 312 radio.

00:23

The county's already been out here to this incident.

00:32

If you could just, I guess, let public works know that someone has been out to check it, but it's still broke and still flooding the neighborhood.

00:54

The cross space, because their whole yard is completely flooded and it's moving into another one too, so we're probably going to object two houses.

01:04

Battalion 1 is coming to you.

01:06

Do you need any other help?

01:12

Now,

01:13

with just Battalion 1 coming,

01:15

I'll let you know if we ended up in the evening anything, I'll add you a call.

01:24

Readed at Engine 312.

01:30

Had been notified and that there should be a crew on scene, but they also left at the homeowner said that there was no one on scene.

01:39

So security console advised their checking with utilities and getting them to call and see where the crew's at.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Willow Ridge Terrace & Willow Ridge Pl, Laurel, VA 23060

This shows a Google Street View of the area near the location, which might not be the exact address.

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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