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Welfare check for elderly woman needing Portuguese interpreterLowell MA

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audio iconMedical Emergency
Chapel St, Lowell, MA 01852

Elderly woman in her 80s requiring welfare check at near Chapel Street, unit 1. She only speaks Portuguese and may be neglected. A neighbor reported she is very thin and often in bed. EMS and translation assistance were requested.

Audio|Heard on: Lowell Police Department
Listen to dispatch call
03:0
Transcript:
00:00
near Chapel Street, unit number one.
00:03
We've got a call from elder services who got a call from a neighbor regarding (name withheld).
00:10
She is in her 80s.
00:11
She only speaks Portuguese, I'll try to get a translator.
00:15
The neighbor reported she is very skinny and always in bed.
00:19
No one has checked on her, welfare unknown.
00:25
All right, I'm actually off right now.
00:31
Yes.
00:36
Any unit that speaks Portuguese?
00:38
I don't believe I have anybody that speaks Portuguese, unfortunately.
00:51
Hello.
00:54
Hey, teen.
00:56
I know you guys already tried.
00:57
Can you just call them back and let them make themselves known to me?
01:01
I'll sure try again.
01:03
She just yelled and hung up.
01:06
Was anything specific said?
01:11
I'm not quite sure what she said.
01:14
She just, she sounded Asian maybe.
01:17
Like, bunk, bong, bong, bong, I'm not sure.
01:21
Okay.
01:24
9-1-2.
01:28
Car 9.
01:30
Is the call going to be able to get me into the building? It's walked.
01:35
Caller is not on scene, elder services not responding, I'll see what I can do.
01:43
Once along.
01:45
11. 11.
01:48
Clear with the verbal vehicle was re-registered online.
01:54
You see.
01:56
The wall.
02:01
All right.
02:04
Does she live on the first floor?
02:07
Private line, yeah.
02:09
I think she just looks out the window.
02:11
I'm hoping she comes to the door.
02:14
Can you send Trinity for a precaution, I guess?
02:19
We see.
02:24
Let's see. Not for the low, there's no infractions, I'll be quick.
02:29
Let me see.
02:31
Seven.
02:33
Seven.
02:34
Seven.
02:35
Seven.
02:37
She put me in for our traffic enforcement, Dutton at Market, please.
02:45
I know what?
02:46
All right,
02:49
I'm with her now.
02:51
Maybe you can try Trinity, maybe they have a Portuguese speaking person.
02:56
Okay, they were en route, I'll ask.
02:59
Thank you.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Chapel St, Lowell, MA 01852

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