Water leak leads to fire alarm and evacuation at Matthews motel, Matthews NC
Heads up:
This is auto-generated from real-time dispatch calls. Information may be inaccurate. Listen to the original audio and verify critical information using official agency releases.
Fire & ArsonAccording to the dispatch call, a water leak from burst pipes caused flooding and electrical hazards in room 142 at the InTown Suites near Stallings Commerce Drive in Matthews. Smoke was visible, and fire alarms activated. The building was evacuated as responders upgraded the call to a commercial structure fire.
Audio|Heard on: Union County and North Carolina State Fire
Listen to dispatch call
05:11
Transcript:
00:00
See on Station 20, service call at the InTown Suites near Stallings Commerce Drive, operate on Bravo B-Bravo.
00:17
See on any station 20 unit en route to the service call near Stallings Commerce Drive, acknowledge on Bravo B-Brava.
00:33
Joe.
00:35
Silver.
00:39
Silver.
00:45
See on Engine 2.2, you are en route for a service call at the InTown Suites near Stallings Commerce Drive.
00:52
It's going to be a water problem in room 142, 142.
00:56
The caller is wheelchair-bound and advises that the pipes above (name withheld)'s room burst and water is flowing into the room with an electrical hazard present.
01:05
They have tried to make contact with somebody at their front desk as well as maintenance, and they've got no answer.
01:10
Nobody sick or injured at this time.
01:17
Two or two coffees.
01:20
Two or two, two, two.
01:21
The caller is buzzing and says they can see smoke.
01:24
They have left their room.
01:25
She is stepping outside and then advised that she can see smoke.
01:33
Two and four.
01:41
Do you want to go ahead and update this? She is buzzing, she sees smoke and all the fire alarms are going off.
01:46
We're trying to figure out if she can see flames or not.
01:53
Yeah, go ahead and upgrade it.
01:54
I'll let you know when we get there.
01:58
Over.
02:11
Point four, commercial structure fire, near Stallings Commerce Drive, InTown Suites, cross-street Stallings Road and Origarris Drive, operate on Bravo.
02:22
Point four, commercial structure fire, near Stallings Commerce Drive, InTown Suites, cross-street Stallings Road and Aligueres Drive, operate on Bravo.
02:38
Commercial structure fire, InTown Suites near Stallings Commerce Drive, Alfredo Bravo, v.
02:45
Bravo. Two more. Two-two, take on.
02:58
Two-two, go ahead.
03:01
Hold, what is the room number again from the caller?
03:08
142, 142.
03:16
Com and I want her out.
03:18
Silver. See com and I want her out.
03:23
Super.
03:37
See on the unit center out to the structure fire.
03:39
Just advisors did start out as a service call for a water problem and when the caller was evacuating, everything started smoking.
03:46
The fire alarms are going off.
03:47
No flames visible.
03:49
Evacuation is in progress.
03:55
Smoke is located in room 142, 142.
04:04
It's white gray in color.
04:09
Two or two, Calfin.
04:14
Five hundred twenty-thirty, ten-row.
04:18
Silver.
04:24
Speak on, rescue, one year round.
04:28
Two-year. Super.
04:33
Engine 202, our caller is going to be on the even side facing the storage units.
04:39
Engine 2.2 is on scene at a 3-story apartment complex or motel, nothing showing 2 of command.
04:55
Copy 222 on the 3-story motel structure with nothing showing you have command.
05:06
Stick on, Matthews on the way.
05:10
Sure.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Stallings Commerce Dr, Matthews, NC 28105
This shows a Google Street View of the area near the location, which might not be the exact address.
Correct
Incorrect
Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.
