Staffing and care concerns at veterans home reported, Oxford NY
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Medical EmergencyA call from the New York State Veterans Home reported short staffing and inadequate food and drink for residents. Attempts to reach the nurse station were unsuccessful, and a resident confirmed the nurse was not available.
Audio|Heard on: Norwich City Police / Chenango County Public Safety
Listen to dispatch call
00:38
Transcript:
00:00
If we had a 1C4-1, if I could have a response for a 911 hangup, check the welfare complaint.
00:07
We received a hang-up call from the New York State Veterans' Home near State Highway 220.
00:13
Then called the number back and spoke with (name withheld) in room 101.
00:19
He is saying that there's short staffing in the building and they're not providing the residents with proper food and drink.
00:27
I've been attempted to call the nurse station there.
00:30
It rings several times.
00:31
A resident then picked up and stated the nurse wasn't there.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
NY-220, Oxford, NY 13830
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Correct
Incorrect
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