Customer threatens property damage at Roselle business, Roselle IL
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Disorderly ConductA customer at a Roselle business became irate over a refund dispute. The customer refused to leave, knocked over items, and threatened to destroy property. They also used a flashlight aggressively toward an employee. The customer appeared intoxicated.
Audio|Heard on: DuPage County Sheriff
Listen to dispatch call
04:23
Transcript:
00:00
277 and 146, the employee on the phone is saying that the male is using the flesh that is a weapon by shining it directly in her eyes, but it's not been physical at this point.
00:08
They do believe he's intoxicated.
00:18
277146, they're advising this started over him requesting a refund.
00:21
She called her said you have had access to getting her refund, and he got upset.
00:25
Okay.
00:30
19.
00:34
County is requesting a unit or two to back at 24W713 Lake Street and unincorporated Roselle for an irate customer that's refusing to leave and threatening to destroy the place.
00:47
10-4[1]-470 copy.
00:54
I can 7. I get out over there.
01:03
I can go over that as well.
01:09
Right, Lincoln, 7 and 3.
01:11
It's going to be 24W713 Lake Street and Roselle.
01:14
It looks like it will be a male white boulder.
01:18
Six foot to 50.
01:20
He has knocked over some items.
01:24
And it looks like it started over a refund.
01:31
My cabinet.
01:36
I got a traffic stop.
01:40
Go ahead.
01:42
North and President, President of North, David King, 28473, David King 28477.
01:51
Time for North and President.
01:57
16, number 42, good at.
02:01
Time for a good night.
02:05
Just confirming Connie is on their way, we're just assisting correct?
02:10
Yeah, they have units on route.
02:14
All attention.
02:27
I'm a phone call for Ryan Smith.
02:35
Sure, it's important.
02:37
If you can forward them on to Car Sixth Squad.
02:48
On Lincoln, 7 and 3, the subject should be wearing a gray bear shirt, dark blue zip-up, and black pants.
02:57
Again, dark blue zipper,
02:58
black pants with spectres, and it looks like he arrived in a navy blue Lexus.
03:04
He should be either roaming around the hallway or in the business.
03:11
Very next half.
03:18
Do you have a ETA for any of the county? That's by chance.
03:25
Standby, let me see.
03:26
And it looks like one of the county units is coming up,
03:29
Army from Gary.
03:35
734, thank you.
03:41
7-7-9146, the caller saying she's at Picture Perfect of Roselle.
03:53
545, when you're clear your center part, I'll be holding a fraud report at the Hensdale PD coming from Lilac Lane.
04:02
I hear about the home from county farm, so I'll be a minute.
04:09
Okay, in the county farm now.
04:19
10 for 23.
04:22
197 is impressive.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
10-4: Acknowledgment; message received, understood, or OK.
Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.
Location mentioned:
Lake St, Roselle, IL 60172
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