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Elderly woman fell after neglect concerns at care facility, Stoughton MA

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This is auto-generated from real-time dispatch calls. Information may be inaccurate. Listen to the original audio and verify critical information using official agency releases.

audio iconFamily Offense
Sumner St, Stoughton, MA

According to the dispatch call, a caller reported concerns of neglect and rude treatment toward her 91-year-old mother at a care facility near Sumner Street, Stoughton. During the call, the elderly woman fell, and emergency services were dispatched. The woman was reportedly being transported for care, and a report was requested to be filed regarding the staff treatment.

Audio|Heard on: Stoughton Area Fire Agencies
Listen to dispatch call
01:47
Transcript:
00:00
It's going to 3 to Sumner Street.
00:01
The room you're looking for, 2.14 Diaz and Bravo.
00:04
For a female party calling on behalf of her mother, saying she like an officer file a report, seeing her mother's been neglected, 91-year-old female, she'd like to file a report to the staff and being rude towards her.
00:18
And then while we were on the phone, she said, Oh.
00:20
God, she fell and then disconnected, unable to get her back on the line.
00:24
Okay.
00:27
Before the control, bottom-up.
00:31
Affirmative, she's in the room with her.
00:36
Okay.
00:43
Okay, 9-9-0.
00:47
Okay,
00:49
I drove down and back.
00:51
I will see one singular box, so I'm gonna be clear.
00:55
Five.
01:24
Eighth Fortin, Chris, can you close the rear-sally port, please?
01:33
Good news, it's not going to be advised.
01:36
FD is en route.
01:38
We were able to make contact with staff stating the party cell,
01:41
possibly being transported.
01:42
I do believe that the daughter would like to file a report as well.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
Sumner St, Stoughton, MA

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Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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