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One person trapped in mall elevator rescuedTroy MI

Heads up: This post was detected from real-time dispatch audio. Information may be incomplete, and the situation may evolve. Always verify using official agency releases.

audio iconRescue / Entrapment
W Big Beaver Rd, Troy, MI 48084

Emergency crews rescued one person trapped in an elevator at a mall near West Big Beaver Road in Troy, Michigan. Firefighters worked with mall management and security to access the elevator control room and safely remove the individual.

Audio|Heard on: Oakland County Fire/EMS MABAS 3201 (Southeast) - Dispatch/Tac/Talk (P25)
Listen to dispatch call
02:45
Transcript:
00:00
Confirming, we do have one individual trapped in the elevator.
00:04
We're currently in the process of trying to get the doors closed as they have hardly been forced partly open.
00:12
We'll be continuing to investigate.
00:15
We'll provide updates as we get them.
00:19
Copy. Do you have security up there as well?
00:24
Negative, I'm a manager.
00:26
If you have security down there, you can set them up.
00:28
That'd be great.
00:33
Good one for command.
00:36
Bye.
00:41
As security guard down here,
00:44
he's going to talk to supervisor who at Macy's, currently they're separate from the mall.
00:53
As affirmative, Macy's is separate from Somerset Security.
01:00
We're in the process of working with the manager to try to get access to the elevator control room.
01:06
Not because...
01:11
Ready 121. Thank you 1.
01:19
Can you get a second crew together?
01:22
And maybe take a look and mobilize.
01:26
Sounds like there is the control room, either on the third floor or the roof place elevator.
01:33
You can send a second crew up there to attempt to gain entry so we can have to recite on this.
01:40
So you go to the third floor or mechanical room?
01:46
It could be either the third floor account room.
01:50
However, the manager thinks it's on the roof.
01:57
Number one, two, two, you make an entry part of three.
02:12
Glad, you are unreadable.
02:21
Command Disregard.
02:22
Command Disregard.
02:27
Dispatch from West Big Bee for Command.
02:35
Still in the process of removing the victim from the elevator on the second floor,
02:42
we offer a little longer.
02:43
Code 1[1], Station 1, Station 1, Station 3.
Police codes explained
The following codes appeared in the transcript and are explained below:
[1]
Code 1: Non-emergency/routine response (no lights or sirens)

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:
W Big Beaver Rd, Troy, MI 48084

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Incident Timeline

  1. Mall Security Contacted
  2. Search for Mechanical Room and Keys
  3. Rescue Efforts Continue
  4. Mobilizing Additional Crews
  5. Coordination with Security and Management
  6. Initial Confirmation of Entrapment

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