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Person injured in fall on ice near pilot travel center, Urbandale IA

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This is auto-generated from real-time dispatch calls. Information may be inaccurate. Listen to the original audio and verify critical information using official agency releases.

Medical Emergency

Reported: 12/14/2025 05:08 AM

Douglas Ave, Urbandale, IA 50322

According to the dispatch call, a person slipped on ice and fell near a semi-truck at Pilot Travel Center on Douglas Avenue. There is a language barrier complicating communication.

Audio|Heard on: Polk County, Dallas County, and Warren County Public Safety and ISP

Listen to dispatch call

02:4

Transcript:

00:00

Ambulance 423, Ladder 425, fall near Douglas Avenue, Pilot Travel Center.

00:09

Ambulance 423, Ladder 425, fall near Douglas Avenue, Pilot Travel Center.

00:18

Cross streets are unknown street and 121st Street, timeout 708.

00:30

Okay, from John from Texas.

00:33

Ladder 425.

00:39

Got you on a wireless phase two with the pilot made by as it looks like the FD is going there for fall.

00:46

It might be related.

00:49

Copy.

00:51

710.

01:00

Global RIS is available.

01:05

MC2.

01:07

MC2.

01:10

Have you start for 3861 East 38,

01:13

38, 38 68, 68, East 24?

01:18

Copy.

01:23

We're on team.

01:25

We'll have you arrived at 710.

01:31

So that's 423 ladder 425.

01:33

We're still trying to get through questions here.

01:35

Basically, slipped on ice and fell out by a semi-truck.

01:38

And I could see him out by the tire,

01:41

whatever that is there, the tire mechanic shop there.

01:47

We're trying to get him to wave somebody down.

01:51

Copy that. Does it look like he's on the north side, the backside of the tire shop?

01:56

Yeah, that's where he started on Rapid here.

01:59

Let me try to find out here, kind of a language barrier.

02:03

Acknowledge we're in the area.

Disclaimer:
This transcript was automatically generated and may contain inaccuracies. Please verify the information independently.

Location mentioned:

Douglas Ave, Urbandale, IA 50322

This shows a Google Street View of the area near the location, which might not be the exact address.

Correct

Incorrect

Note:
Auto-generated from live dispatch audio, which may contain errors. Dispatch calls are not confirmed incidents. Always verify with official sources.

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